About site usage and content

[iPhone] I am unable to view or download content.
If you are using an iPhone, please check the following.

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◆Recommended environment
Please check whether your device and browser meet the recommended environment.
»Click here to check the recommended environment

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◆JavaScript
This site uses JavaScript.
It will not work if JavaScript is disabled in your browser.
Please be sure to enable it.

▼When using the Safari browser
[Settings] > [Safari] > [Advanced] > Enable JavaScript
*Depending on the OS, the description may differ slightly from the above explanation.

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◆Cookies
This site uses cookies.
It will not work if cookies are disabled in your browser.
Please be sure to enable it.

▼When using the Safari browser
・Select "Settings" from the first home screen that appears
・Select "Safari"
・If "Block all cookies" is turned on, turn it off.
(If the circle is on the right side and it is green, it is on)

*Please be careful not to enable "Block all Cookies".

*Depending on the OS, the description may differ slightly from the above explanation.
Select "Allow only the website you are currently accessing," "Allow websites you visit," or "Always allow."

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◆Clear cache
Cache refers to temporary data or its mechanism that is stored on your PC when you visit a website.

Retaining data makes browsing more convenient, but if old data remains, problems may occur with the displayed information.

Please try clearing the cache as this may resolve the issue.

*The implementation method differs depending on the browser you are using.

<Notes>
By clearing your cache, your login status may be canceled or your saved IDs and passwords may be deleted from your browser.

When logging in again, you will need to enter your ID and password. Please note.

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◆Communication environment
Please view in an environment with good reception, such as Wi-Fi.

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◆Restart your smartphone device
Please turn off the power and restart it.

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◆About "Private Browsing Mode"

If you are using the "Safari" browser and the "Private Browsing Mode" is set, you may not be able to view this page.

When Private Browsing Mode is turned on, the top and bottom of the screen will be black, and when it is off, the top and bottom of the screen will be white.

https://support.apple.com/ja-jp/HT203036
*Moves to Apple Support page

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◆About content blocker settings

If you are viewing the site using the Safari browser and the content blocker is turned on, you may not be able to play or view the site.

If you have installed a dedicated app, please turn it off and try playing.

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The only content that can be downloaded (save to your device) is [Wallpaper].

Other questions regarding "Usage of the site/content"

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If the above example does not resolve your issue, please contact us using the form below.