[Notes regarding reception] |
Please be sure to check before applying.
- Please be sure to enter the applicant's information in the e-plus application form. Applicants are [members associated with amazarashi official fansite "APOLOGIES"].
- If you are applying for two or more tickets, please use the application form to enter [the accompanying person's Plus member ID linked to amazarashi official fansite "APOLOGIES" and the phone number of the smartphone device that will receive the ticket].
- Reception is not on a first-come, first-served basis.
- Please be sure to check the e-plus site for this reception for details and notes regarding reception.
- Cancellations after the application has been made, and changes to the details (change of ticket type, etc.) cannot be made after the application has been accepted. Also, no cancellations or changes can be made after purchasing tickets. Please note.
- <For those applying for multiple performances>
Due to system constraints, it is not possible to change the companion for each performance.
- We cannot respond to any inquiries regarding seats or lottery selections.
- Performers may be canceled or changed without notice due to circumstances.
Please note that ticket prices will not be refunded in such cases.
- This advance ticket can only be entered by the member who purchased it and their companions.
- Resale or transfer of tickets to a third party is strictly prohibited regardless of purpose or reason. In the unlikely event that an unauthorized purchase is discovered or we are unable to verify your identity, we will refuse entry. Please note that in this case, we will not be able to refund ticket fees, etc.
- If your device is Android, you may not be able to apply depending on your browser. In that case, please change your browser to Google Chrome and try again.
<Initiatives to prevent the spread of the new coronavirus infection and information for visitors>
- Thank you to all our guests,
・Implementation of temperature measurement ・Mandatory of wearing masks ・Restrictions on cheering and cheering during the performance ・Restrictions on eating and drinking within the venue; ・Closing smoking areas (or limiting the number of people) ・Hand washing ・Implementation of disinfection ・Implementation of regulated exits We are planning to make such requests. Please note that if you do not cooperate, we may refuse entry.
- There will be a certain distance between the stage and the audience seats.
- Please note that the seating arrangement may be such that there is no distance between the front, back, left, and right.
- Personal information collected at the time of purchase may be provided to public institutions such as public health centers.
- If you are not feeling well or meet the specific conditions listed below, please refrain from visiting.
・If you have a fever of 37.5 degrees or higher when visiting. ・If you have symptoms such as extreme cough, difficulty breathing, general malaise, sore throat, nasal discharge/congestion, loss of taste/smell, joint/muscle pain, diarrhea, nausea/vomiting, etc. ・If you have had close contact with a person who has tested positive for the new coronavirus infection. ・In the past two weeks, if you have visited a country or region where the government has imposed entry restrictions or required an observation period after entering the country, or have had close contact with such residents.
- We cannot accept gifts, flowers, etc.
- Waiting for performers to enter or leave the venue or on public transportation is strictly prohibited.
- Please download the new coronavirus contact confirmation app (COCOA) released by the Ministry of Health, Labor and Welfare.
- In the future, if it becomes difficult to hold a performance, including if there is a request from the Ministry of Health, Labor and Welfare, administrative agencies, or local governments to refrain from holding a performance, the performance may be postponed or canceled.
- Infection control information may change depending on the situation in each region.
- Please note that depending on future circumstances, the opening time and number of seats may change. Please note.
- We will welcome our customers with thorough measures against the coronavirus and strive to operate a safe and secure concert.
[Request to all visitors]
- Please note that we will not refund tickets after purchase unless the start time is changed due to changes in the domestic situation or the performance is cancelled.
- To prevent resale of this performance, tickets can only be purchased for one time per account. Furthermore, due to the electronic ticket issuing system, tickets for the purchaser can only be displayed on the purchaser's terminal. (The setting is such that it cannot be distributed to a third party's device.)
- Entries cannot exceed the limit of two tickets per person per performance.
- Please refrain from purchasing tickets in multiple installments, as this will result in duplicate ticket rights and may result in loss of your own rights.
- Transfer or resale of tickets is strictly prohibited. All purchases made from sources other than official sales channels will be void.
- All tickets for this performance will be electronic tickets that are compatible with smartphones.
- One ticket is required per person.
- When making a purchase, you will be required to download the app and register your personal information, but we appreciate your cooperation.
- If any of your companions do not have a smartphone, please be sure to contact the contact information for each performance in advance.
- The organizer will be responsible for managing the personal information you register when applying for tickets, but depending on the situation, it may be provided to public institutions such as public health centers or the venue. Thank you for your understanding in advance.
- The visitor list will be organized and stored for approximately one month, after which it will be destroyed in an appropriate manner.
- Please refrain from waiting to enter, exit, or drop off items.
- Please cooperate by refraining from contact with other customers.
- Please refrain from talking or speaking loudly in the venue.
- Please refrain from chatting inside the venue or in the lobby.
- If you are unable to comply with the rules and etiquette requested by the venue, you may be asked to leave.
- Please note that the contents may change depending on the future spread of infection and updates to guidelines.
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