About changing registration information

I can't change my email address because the message "It's already in use" appears.

▼If "Already in use" is displayed

You have already obtained a Plus member ID for the address you wish to register.

Since the Plus member ID is issued in conjunction with your email address, you cannot change it unless you delete the ID.

If the information about paid services or winning tickets is not linked to the ID you obtained, you can delete it yourself.

Please refer to the help page below.

»Q.I have acquired multiple Plus member IDs (formerly EMTG IDs).

»Q.How do I delete my Plus member ID (formerly EMTG ID)?

▼For other errors

Please contact us with the operating procedure, input contents, and error message displayed.

Other questions regarding "Change of registered information"

• Q.
  What should I do if my last name has changed?
• Q.
  Can I change my nickname?
• Q.
  I registered my date of birth and gender incorrectly.
• Q.
  Can I change my registered email address?

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