About changing registration information

I registered my date of birth and gender incorrectly.
Date of birth and gender information cannot be changed from My Page.

We will accept changes after confirming your identity.

Please fill out the necessary information and contact us by email.

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<Required items>
・Full name (Kanji):
・Full name (kana):
・Setting nickname:
・Date of birth (8 digits in Western calendar):
·prefectures:
・Registered email address:
・Plus member ID

<In case of date of birth correction>
・Registered date of birth (8 digits in Western calendar)
・Correct date of birth (8 digits in Western calendar)

<In case of gender correction>
Please enter the gender you wish to register.
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»[Date of Birth] Click here for correction inquiries

»[Gender] Click here to inquire about corrections

<Request>
Please refrain from making inquiries from iCloud addresses, as many people do not receive response emails from us.

Depending on your environment, the email link above may not launch.
Please contact us using this [Contact Form].

Please note that depending on the details, such as major changes, we may request a photo of your ID.
Please note.

Other questions regarding "Change of registered information"

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If the above example does not resolve your issue, please contact us using the form below.