We will respond to your inquiries on weekdays from 11:00 to 12:00/13:30 to 18:00, excluding weekends and holidays.
We will reply to your inquiry from the [cc.plusmember.jp] domain.
Please be sure to enable reception for the above domains.
*For those with icloud/gmail/PC address
Please check other areas besides your inbox, such as the Promotions tab and spam folder.
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Q. I am not receiving emails from the site.If you wish to contact us separately from a different email address after contacting us, please be sure to indicate so.
*After your inquiry, you will receive a "notification that your inquiry has been received" email.
*If you enter the [reception number (7 digits)] included in the email, the information will be processed more smoothly.
Depending on the content, it may take some time to investigate and respond.
Please note that if there is insufficient information or if your question is not stated, it may take time to complete the investigation or we may not be able to respond.
If we receive a large number of inquiries, we will respond to you in order.
We apologize for the inconvenience, but please refrain from making repeated inquiries.
*We are unable to respond to inquiries regarding the following matters.
●Inquiries other than regarding “APOLOGIES”
●Inquiries regarding event ticket advance, ticket issuance, seating, etc.
●Inquiries regarding activities, private life, etc.