About first login after site renewal

The first login should have been completed, but I can't log in.

Please check the following.

■ID
After logging in for the first time, you can authenticate in the following two ways.
・Plus member ID
・Registered email address

»Click here to check Plus member ID

■Password
In STEP 4, enter the password you set yourself.
If you have forgotten your password or are unable to log in, please try resetting it.

»Click here to reset your password
*Half-width alphanumeric characters/up to 12 digits

»Click here if the problem persists

Other questions regarding "About first login after site renewal"

• Q.
  What is "first login"?
• Q.
  Do I always have to log in for the first time?
• Q.
  I forgot my registered email address and cannot log in for the first time.
• Q.
  I forgot the password I had set, so I can't log in for the first time.
• Q.
  A login authentication error occurs in [STEP 3].
• Q.
  Can I log in for the first time using my family member's Plus member ID?
• Q.
  I have completed [STEP 6], but I have not received the email.
• Q.
  Can I check by myself whether the first login is complete?

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