About withdrawal

I would like to cancel my membership, but when I log in I am taken to the membership fee payment screen.

You may be logging in with a Plus member ID (email address) that is not linked to your "APOLOGIES" registration (=payment history).

If you are already a member, please read the help below and contact us without making a payment.

»Q. I can't log in even though the payment has been completed.

*Please note that once a new payment has been made, it cannot be canceled (refunded the membership fee).

Other questions regarding "Withdrawal"

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If the above example does not resolve your issue, please contact us using the form below.