frequently asked Questions

Please tell me about receiving electronic tickets using the "amazarashi official app".

When issuing electronic tickets using the "amazarashi official app", please check the following.

»Click here for app details

»amazarashi app/Frequently asked questions

If the problem is not solved, [Tixplus]Please contact us.

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■Chikepura customer support
Contact Us
Customer support business hours
Weekdays 11:00-12:00 / 13:30-18:00 (excluding weekends and holidays)
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*The ticketing method differs depending on the performance/advance performance.

*For details, please check the reception page etc.

*Please be sure to write the winning performance date and venue name.

Other questions regarding "Frequently Asked Questions"

• Q.
  I can't log in even though payment has been completed.
• Q.
  Can I change my payment method?
• Q.
  Billing continues even after cancellation.
• Q.
  What should I do if my last name has changed?
• Q.
  My September membership fee has been debited twice.
• Q.
  「プライバシーポリシー」が表示されます

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