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frequently asked Questions
If you wish to issue an electronic ticket using the "amazarashi official app," please check the following.
»Learn more about the app
»amazarashi app/FAQ
If the problem persists, Ticketplus (Tixplus)] please contact us.
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■ Ticketplus Customer Support
Contact us
Customer Support Hours
Weekdays 11:00-12:00 / 13:30-18:00 (excluding weekends and holidays)
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*Ticket issuing methods vary depending on the performance and advance sale.
*For details, please check the reception page.
*Please be sure to enter the [performance date and venue name] for which you have won.
Other questions regarding "Frequently Asked Questions"
If the above example does not resolve your issue, please contact us using the form below.