frequently asked Questions

Can I change my payment method?
It is possible to change the payment method.

Procedures vary depending on the payment method you wish to change.

Please check below.

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◆When changing from your registered credit card to another credit card

You can change your credit card from [Confirm/Change/Cancel Card Information] on mypage.

*If you are currently using credit card payment and change to another credit card, and if you re-enroll (withdraw and join) using credit card payment within the same month, you will be charged for two payments. You will be required to pay a total of 880 yen per month.
*This applies whether the credit cards are the same or different.
*If you change to a different credit card within the same month using [Confirm/Change/Cancel Card Information] on MY PAGE, duplicate payments will not be made.

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◆When changing from mobile carrier payment to credit card payment
◆When changing from credit card payment to mobile carrier payment

Due to system limitations, you will need to cancel your membership in both cases.

After canceling your membership, please re-register using your preferred payment method.

Even if you cancel your membership, you can resume using the service by inheriting the status.

Please log in with the same Plus member ID (email address) within 30 days of canceling your membership.

*If more than 30 days have passed or if you register with a different email address, it will be a new registration.

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If you change your payment method, your member email newsletter settings will become unregistered.
After re-registering, please change [E-mail magazine settings] to [Registering] on My Page.

It cannot be changed in the app.
To complete the procedure, please access the site using a web browser (Safari/Chrome).

*Operation of the in-app browser (Yahoo! JAPAN app/Google app) is not guaranteed.

*If you access the site via various SNS apps such as Twitter, Instagram, or LINE, it may not function properly.

If you wish to change your payment method, we recommend that you cancel your membership at the end of the month and register again using the new payment method the following month.

»Click here to log in


If you are using mobile carrier payment and are changing models, please also read the help below.

»Q.If I change the model, do I need to take any procedures? (Using carrier billing/no change of mobile company)

»Q.If I change the model, do I need to take any procedures? (Using carrier billing/change of mobile carrier)

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