About apps and electronic tickets

After reinstalling the app, I can no longer log in.

To prevent unauthorized use of electronic tickets, please change the terminal you use and reinstall the app. Up to twice a month].

If you exceed the limit, you will need to take certain procedures and we may ask you to check your usage status.

If you have received an electronic ticket, [Tixplus]Please contact us.

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■Chikepura customer support
Contact Us
Customer support business hours
Weekdays 11:00-12:00 / 13:30-18:00 (excluding weekends and holidays)
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*The ticketing method differs depending on the performance/advance performance.

*For details, please check the reception page etc.

*Please be sure to write the winning performance date and venue name.

Other questions regarding "About apps/electronic tickets"

• Q.
  Please tell me how to download the app.
• Q.
  Can the app be used on tablet devices?
• Q.
  Please tell me about receiving electronic tickets.
• Q.
  I can't log into the app.
• Q.
  If I change my device, can I continue to use the app?
• Q.
  A message will be displayed saying, ``After paying your membership fee, you can also use paid content from this app.''

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