About apps and electronic tickets

A message will be displayed saying, ``After paying your membership fee, you can also use paid content from this app.''

If you are unable to access the content even after logging in with the ID you used to register as a member (and pay your membership fee), please uninstall the app.

If the issue persists even after reinstalling and trying to log in, please contact us without proceeding with the payment process.

▼Those who have received an electronic ticket
Please contact Ticketplus.

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Ticketplus Customer Support
Contact us
Weekdays 11:00-12:00 / 13:30-18:00 (excluding weekends and holidays)
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*Ticket issuing methods vary depending on the performance and advance sale.

*For details, please check the reception page.

*Please be sure to enter the [performance date and venue name] for which you have won.

Other questions regarding "About apps/electronic tickets"

• Q.
  Please tell me how to download the app.
• Q.
  Can the app be used on tablet devices?
• Q.
  Please tell me about receiving electronic tickets.
• Q.
  I can't log into the app.
• Q.
  After reinstalling the app, I can no longer log in.
• Q.
  If I change my device, can I continue to use the app?

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