About apps and electronic tickets

A message will be displayed saying, ``After paying your membership fee, you can also use paid content from this app.''

If you cannot use the content even after logging in with the ID that you have completed membership registration (payment of membership fee), please uninstall the app.

If the problem persists even after reinstalling and logging in, please contact us without completing the payment procedure.

▼Those who receive electronic tickets
Please contact [Tixplus].

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Chikepla customer support
Contact Us
Weekdays 11:00-12:00 / 13:30-18:00 (excluding weekends and holidays)
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*The ticketing method differs depending on the performance/advance performance.

*For details, please check the reception page etc.

*Please be sure to write the winning performance date and venue name.

Other questions regarding "About apps/electronic tickets"

• Q.
  Please tell me how to download the app.
• Q.
  Can the app be used on tablet devices?
• Q.
  Please tell me about receiving electronic tickets.
• Q.
  I can't log into the app.
• Q.
  After reinstalling the app, I can no longer log in.
• Q.
  If I change my device, can I continue to use the app?

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