About apps and electronic tickets

I can't log into the app.

[Plus member ID] or [registered email address] is required to log in to the "amazarashi official app".

If you have forgotten your ID or password, please refer to the help below.

▼For "APOLOGIES" members
»Q.Where can I check my Plus member ID (formerly EMTG ID)?

»Q. I forgot my password.

▼For those who are not “APOLOGIES” members
»Q.I forgot my ID and password.
*Move to Plus member ID help

In addition, to prevent unauthorized use of electronic tickets, we ask that each person use one ID and one device to use the app.

Please log in to the app using the smartphone where you will receive your electronic ticket. (Tablet devices not available)

If you have accidentally registered twice, please delete the unnecessary "Plus member ID" and try logging in.

»Q.I have acquired multiple Plus member IDs (formerly EMTG IDs).

If you receive an electronic ticket, please also check the help below.

»Q. Please tell me about receiving electronic tickets.

Other questions regarding "About apps/electronic tickets"

• Q.
  Please tell me how to download the app.
• Q.
  Can the app be used on tablet devices?
• Q.
  Please tell me about receiving electronic tickets.
• Q.
  After reinstalling the app, I can no longer log in.
• Q.
  If I change my device, can I continue to use the app?
• Q.
  A message will be displayed saying, ``After paying your membership fee, you can also use paid content from this app.''

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