About login

I have acquired multiple Plus member IDs (formerly EMTG IDs).

▼If you have not applied for a fan club membership or tickets
You can delete your ID yourself.

Please refer to the help below and follow the procedure.
»Q.How do I delete my Plus member ID (formerly known as EMTG ID)?

▼If you are applying for fan club membership or tickets
The instructions will vary depending on the status (usage status) of your ID.

First, please refer to the help below.
»Q. I have acquired multiple Plus member IDs (formerly EMTG IDs).

If you have an electronic ticket, Ticketplus] please contact us.
-----
Ticketplus Customer Support
https://help.tixplus.jp/

Customer Support Hours
Weekdays 11:00-12:00 / 13:30-18:00
-----

Other questions regarding "About login"

• Q.
  I forgot my password.
• Q.
  I can't log in even though payment has been completed.
• Q.
  Even though I haven't canceled my membership, it says "Payment has not been completed".
• Q.
  I can't log in because I changed my email address.
• Q.
  Do you have a membership number?
• Q.
  What is Plus member ID (formerly EMTG ID)?
• Q.
  Where can I check my Plus member ID (formerly EMTG ID)?
• Q.
  I want to delete my Plus member ID (formerly EMTG ID).

back