About login

I have acquired multiple Plus member IDs (formerly EMTG IDs).

▼If you do not use the fan club or apply for tickets
You can delete your ID yourself.

Please refer to the help below and follow the steps.
»Q.How do I delete my Plus member ID (formerly EMTG ID)?

▼When using the fan club or applying for tickets
The information will differ depending on the status of your ID (usage status).

First, please refer to the help below.
»Q.I have obtained multiple Plus member IDs (formerly EMTG IDs).

If you receive an electronic ticket, please click [Chikepura]Please contact us.
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Tixplus customer support
https://help.tixplus.jp/

Customer support business hours
Weekdays 11:00-12:00 / 13:30-18:00
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Other questions regarding "About login"

• Q.
  I forgot my password.
• Q.
  I can't log in even though payment has been completed.
• Q.
  Even though I haven't canceled my membership, it says "Payment has not been completed".
• Q.
  I can't log in because I changed my email address.
• Q.
  Do you have a membership number?
• Q.
  What is Plus member ID (formerly EMTG ID)?
• Q.
  Where can I check my Plus member ID (formerly EMTG ID)?
• Q.
  I want to delete my Plus member ID (formerly EMTG ID).

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