About login

Where can I check my Plus member ID (formerly EMTG ID)?

◆If you know/can use your registered email address
Please check the page below.

»Click here if you have forgotten your Plus member ID

If you enter your registered email address, you will receive an email with the subject "Registration ID Notification".

*If you do not receive the email, please check here.

You can also check your Plus member ID from [Confirm/Change Member Information] on My Page.

Please log in using your registered email address and password to confirm.

◆If the registered email address is unavailable
Please feel free to contact us using the form below.

»Click here for inquiries regarding unknown Plus member ID.

*Please refrain from making inquiries from iCloud addresses as many people do not receive response emails from our counter.

*Depending on your environment, the email link above may not launch.
Please fill out the following information and click [Inquiry form] Please contact us.

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<Required items>
・Full name (Kanji/kana)
・Your nickname
・Date of birth (8 digits in Western calendar)
·prefectures
·Your phone number
・Your email address

・Payment method for monthly membership fee (credit card payment/mobile carrier payment)

・Inquiries regarding unknown Plus member ID

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Other questions regarding "About login"

• Q.
  I forgot my password.
• Q.
  I can't log in even though payment has been completed.
• Q.
  Even though I haven't canceled my membership, it says "Payment has not been completed".
• Q.
  I can't log in because I changed my email address.
• Q.
  Do you have a membership number?
• Q.
  What is Plus member ID (formerly EMTG ID)?
• Q.
  I want to delete my Plus member ID (formerly EMTG ID).
• Q.
  I have acquired multiple Plus member IDs (formerly EMTG IDs).

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